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‘Soft landings’ are definitely staying at British Airways Club, as 30th April proved

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One of the hot topics during the transition from British Airways Executive Club to The British Airways Club was the issue of ‘soft landings’.

A ‘soft landing’ occurs when you only drop one status tier if you fail to requalify for the next membership period.

It was a long-standing features of the Executive Club. Hit Gold one year and you could get almost three years of lounge access out of it – the rest of your current year as Gold, all of the following year as Gold and all of the year after that as Silver. You’d then get a year of Bronze (free seat selection within seven days of departure) as a further sweetener.

'Soft landings' are definitely staying at British Airways Club

‘Soft landings’ were never an official part of Executive Club. They were never mentioned on the website and they were not covered in the Terms & Conditions. They just happened.

A BA employee told me that soft landings were NOT meant to continue with British Airways Club.

It goes against the ‘money is all that matters’ approach to the new programme. Don’t spend enough in the year after you earned status? You’re a loser and you will be sent straight back to Blue.

As the protests against the British Airways Club changes gained force, BA changed its mind. At the same time as segment qualification for status was brought back, so were soft landings. It couldn’t be announced, of course, because they had never officially existed, but I am told that the decision was made.

(The other change was to give some, but not all, members with mid-year expiry dates a status extension to 30th April 2026.)

The only way to be certain soft landings were happening, however, was to wait until 30th April.

30th April was when the first cohort of people would lose status since the 1st April launch of British Airways Club.

What we have seen, with zero evidence to the contrary, is that soft landing are remaining. Everyone I know who was due to drop down last week only dropped by one level.

A Gold dropped to Silver for a year, a Silver dropped to Bronze.

If you already have status, this knowledge may impact how you treat British Airways bookings for the rest of 2025/26. If you are Gold, you know you will get a year of Silver so you don’t necessarily need to start building up status in a programme outside The British Airways Club.

It’s slightly different for a current Silver, since Bronze is not much of a consolation prize. You may still want to build up status with another oneworld programme or even another airline alliance.

It is also a factor to consider if you are deciding whether to earn status in BAC or look elsewhere in oneworld. British Airways Gold will continue to give you up to three years of lounge access (up to two years as Gold, depending on how quickly after 1st April you earn it, plus a year of Silver). Many other programmes do not offer this.

Of course, if it’s impossible for you to spend £20,000 net with BA to earn Gold in the first place it’s not up for debate ….

Comments (50)

  • Charlie says:

    The only soft landing I will be doing on 1st November is to AF and EK. I’m grateful that BA gave me chance to experience a right old rodgering up the bum, which I’ve not experienced before. Try things once though, hey?!

  • RonnieB says:

    As was predicted by everyone who had asked BA at the time, other than HfP who spoke to some ill-informed insider.
    The less said about soft landings the better imho!

    • JDB says:

      Yes, it would seem wise not to be shouting about this too much and/or relying on it applying next April.

      • Throwawayname says:

        Why not shout about this? By now, anyone serious about having frequent flyer status should be clear on whether BAC works for them. The soft landing was an unusually important point this year because of the limited notice given for the April Fools’ changes, but those affected by the changes now have plenty of time to ensure they get status elsewhere.

        • JDB says:

          I wouldn’t be shouting about it because removing soft landings has clearly been in BA’s contemplation and I wouldn’t be drawing too many conclusions about what happened at the end of April in respect of next March. It risks creating a false sense of security that might cause decisions to be wrongly deferred.

          • Throwawayname says:

            @JDB, but the point is that it’s not sensible to base medium-term plans on something that’s an unofficial practice of a programme whose official terms can change unilaterally and with minimal notice. The way I see it, BAEC elites essentially have two choices going forward – either stick with with the BAC if willing and able to meet the increased status requirements or move to another programme within or beyond oneworld. Whether they’ll lose status on one year or two shouldn’t factor into their calculation unless we’re talking someone expecting a dramatic change in travel patterns (e.g. retiring from a job that requires lots of work travel).

    • Richie says:

      What’s currently written in the BAC Ts & Cs regarding soft landings?

      • daveinitalia says:

        Nothing, so despite this article they may disappear tomorrow. But BA were clear from day one when asked on social media that soft landings were not changing. It’s nonsense to say that they were ‘brought back’ at the same time as segment qualification.

        • Rob says:

          Social media team isn’t exactly at the level of people we deal with ….!

          • Barrel for Scraping says:

            The social media team were right though. Soft landings still exist.

      • chris1922 says:

        Tell me you didn’t read the article without telling me you didn’t read the article….
        “‘Soft landings’ were never an official part of Executive Club. They were never mentioned on the website and they were not covered in the Terms & Conditions. They just happened.”

  • patrick says:

    I am trying to think of another negative way in which to interpret this good news in order to be as miserable as most other posters but, for now, I cannot. Social media is such a delight.

    • daveinitalia says:

      It’s not news. BA said when asked on day one of the changes being announced that soft landings weren’t changing

      • Rob says:

        No one at the level we deal with said that. I have even spoken to a McKinsey consultant who was working on this, because they were desperate that we changed the tone of our coverage.

      • patrick says:

        Excellent work Dave – entirely inaccurate but you keep at it.

    • JMur says:

      Agreed. It’s getting as bad as F******k on here for the moaning and handwringing.

  • DW says:

    Since then changed I’ve recently flown on AF, KLM, LOT, EasyJet when there was an IAG alternative available. I’d like to publicly thank BA for forcing me to experience airlines I never would have tried before, it’s been a brilliant experience and I particularly enjoy AF with free drinks and sandwich in short haul Y. Since I now have SkyTeam Elite+, Star Gold and EZY Plus thanks to various status match offers I just need to decide which I want to use longer term – thanks BA!

  • Sarah says:

    What I want to know is why to “give some, but not all, members with mid year expiry dates a status extension to 30th April”? – my Gold year ends 30 October 2025 and has not been extended . Why Me???? What did I do/ not do??????

  • Paul says:

    The whole situation is farcical. No clarity on soft landings, absolute radio silence on Amex and Avios, confusing nTP calculator and most recently an email offering bonus TPs and Avios that failed to state how many!

    Personally I think AY looks best as mostly distanced based when flying BA.

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