Maximise your Avios, air miles and hotel points

‘Soft landings’ are definitely staying at British Airways Club, as 30th April proved

Links on Head for Points may support the site by paying a commission.  See here for all partner links.

One of the hot topics during the transition from British Airways Executive Club to The British Airways Club was the issue of ‘soft landings’.

A ‘soft landing’ occurs when you only drop one status tier if you fail to requalify for the next membership period.

It was a long-standing features of the Executive Club. Hit Gold one year and you could get almost three years of lounge access out of it – the rest of your current year as Gold, all of the following year as Gold and all of the year after that as Silver. You’d then get a year of Bronze (free seat selection within seven days of departure) as a further sweetener.

'Soft landings' are definitely staying at British Airways Club

‘Soft landings’ were never an official part of Executive Club. They were never mentioned on the website and they were not covered in the Terms & Conditions. They just happened.

A BA employee told me that soft landings were NOT meant to continue with British Airways Club.

It goes against the ‘money is all that matters’ approach to the new programme. Don’t spend enough in the year after you earned status? You’re a loser and you will be sent straight back to Blue.

As the protests against the British Airways Club changes gained force, BA changed its mind. At the same time as segment qualification for status was brought back, so were soft landings. It couldn’t be announced, of course, because they had never officially existed, but I am told that the decision was made.

(The other change was to give some, but not all, members with mid-year expiry dates a status extension to 30th April 2026.)

The only way to be certain soft landings were happening, however, was to wait until 30th April.

30th April was when the first cohort of people would lose status since the 1st April launch of British Airways Club.

What we have seen, with zero evidence to the contrary, is that soft landing are remaining. Everyone I know who was due to drop down last week only dropped by one level.

A Gold dropped to Silver for a year, a Silver dropped to Bronze.

If you already have status, this knowledge may impact how you treat British Airways bookings for the rest of 2025/26. If you are Gold, you know you will get a year of Silver so you don’t necessarily need to start building up status in a programme outside The British Airways Club.

It’s slightly different for a current Silver, since Bronze is not much of a consolation prize. You may still want to build up status with another oneworld programme or even another airline alliance.

It is also a factor to consider if you are deciding whether to earn status in BAC or look elsewhere in oneworld. British Airways Gold will continue to give you up to three years of lounge access (up to two years as Gold, depending on how quickly after 1st April you earn it, plus a year of Silver). Many other programmes do not offer this.

Of course, if it’s impossible for you to spend £20,000 net with BA to earn Gold in the first place it’s not up for debate ….

Comments (120)

  • Charlie says:

    The only soft landing I will be doing on 1st November is to AF and EK. I’m grateful that BA gave me chance to experience a right old rodgering up the bum, which I’ve not experienced before. Try things once though, hey?!

  • RonnieB says:

    As was predicted by everyone who had asked BA at the time, other than HfP who spoke to some ill-informed insider.
    The less said about soft landings the better imho!

    • JDB says:

      Yes, it would seem wise not to be shouting about this too much and/or relying on it applying next April.

      • Throwawayname says:

        Why not shout about this? By now, anyone serious about having frequent flyer status should be clear on whether BAC works for them. The soft landing was an unusually important point this year because of the limited notice given for the April Fools’ changes, but those affected by the changes now have plenty of time to ensure they get status elsewhere.

        • JDB says:

          I wouldn’t be shouting about it because removing soft landings has clearly been in BA’s contemplation and I wouldn’t be drawing too many conclusions about what happened at the end of April in respect of next March. It risks creating a false sense of security that might cause decisions to be wrongly deferred.

          • Throwawayname says:

            @JDB, but the point is that it’s not sensible to base medium-term plans on something that’s an unofficial practice of a programme whose official terms can change unilaterally and with minimal notice. The way I see it, BAEC elites essentially have two choices going forward – either stick with with the BAC if willing and able to meet the increased status requirements or move to another programme within or beyond oneworld. Whether they’ll lose status on one year or two shouldn’t factor into their calculation unless we’re talking someone expecting a dramatic change in travel patterns (e.g. retiring from a job that requires lots of work travel).

    • Richie says:

      What’s currently written in the BAC Ts & Cs regarding soft landings?

      • daveinitalia says:

        Nothing, so despite this article they may disappear tomorrow. But BA were clear from day one when asked on social media that soft landings were not changing. It’s nonsense to say that they were ‘brought back’ at the same time as segment qualification.

        • Rob says:

          Social media team isn’t exactly at the level of people we deal with ….!

          • Barrel for Scraping says:

            The social media team were right though. Soft landings still exist.

          • Rob says:

            They were wrong at the time 🙂

      • chris1922 says:

        Tell me you didn’t read the article without telling me you didn’t read the article….
        “‘Soft landings’ were never an official part of Executive Club. They were never mentioned on the website and they were not covered in the Terms & Conditions. They just happened.”

  • patrick says:

    I am trying to think of another negative way in which to interpret this good news in order to be as miserable as most other posters but, for now, I cannot. Social media is such a delight.

    • daveinitalia says:

      It’s not news. BA said when asked on day one of the changes being announced that soft landings weren’t changing

      • Rob says:

        No one at the level we deal with said that. I have even spoken to a McKinsey consultant who was working on this, because they were desperate that we changed the tone of our coverage.

        • NorthernLass says:

          From what tone to what, just out of interest?!

        • Berkshire Flyer says:

          Unfortunately BA and McKinsey made an absolute mess of BAEC. No wonder there is panic. To paraphrase – If it looks like a donkey, it snorts like a donkey, it absolutely is a donkey!

        • Alan says:

          It’s worrying if they thought the changes they were making were positive for customers – doesn’t say much for the calibre of the consultancy!

          • kevin86 says:

            “doesn’t say much for the calibre of the consultancy!”

            That could apply to pretty much any consultancy. Awful industry

        • Mike Fish says:

          That would be the same McKinsey that:

          ….told AT&T that cellphones would be a niche market in the year 2000 with only 900,000 subscribers, in 1999 more than 900,000 people per day were getting a mobile phone.

          In the 1990s McKinsey advised SwissAir on the controversial “hunter strategy”. The major expansion program failed and the airline was forced to declare bankruptcy in 2001.

          McKinsey gave the go-ahead for the $350 billion merger between Time Warner and AOL. The merger is viewed as one of the greatest company disasters of all time.

          Consultancies can be useful, but is an admission that you either don’t know your market, don’t have staff with the appropriate skills, or don’t trust your staff. Obviously, if you are entering a new market then a bit of handholding may be in order. I wonder if BA engaging with them is a lack of trust or a lack of skills.

          • kevin86 says:

            “I wonder if BA engaging with them is a lack of trust or a lack of skills.”

            Could also be that someone has budget they need to spend. That’s how it seems to work in companies I’ve worked at ( including one with £25bn revenue )

        • RC says:

          McKinsey. The sane organisation desperate that no one mentions South Africa mega corruption.
          Tough on them – the damage is done. Instead of changing the ‘tone’ perhaps more thought should have gone from them into the contents.
          The facts McKinsey sought to change the tone reflects so poorly on them. Shameful.
          Mind you, every professional investor knows getting McKinsey advice is a huge ‘SELL’ sign on those shares. And it worked on IAG too. Down year to date when easyJet, and Air France (+7%) are up.
          So ALWAYS sell any company shares where McKinsey are ‘advising’. (It’s not so odd – getting consultants in means management are clueless/useless usually.)

      • patrick says:

        Excellent work Dave – entirely inaccurate but you keep at it.

    • JMur says:

      Agreed. It’s getting as bad as F******k on here for the moaning and handwringing.

  • DW says:

    Since then changed I’ve recently flown on AF, KLM, LOT, EasyJet when there was an IAG alternative available. I’d like to publicly thank BA for forcing me to experience airlines I never would have tried before, it’s been a brilliant experience and I particularly enjoy AF with free drinks and sandwich in short haul Y. Since I now have SkyTeam Elite+, Star Gold and EZY Plus thanks to various status match offers I just need to decide which I want to use longer term – thanks BA!

  • Sarah says:

    What I want to know is why to “give some, but not all, members with mid year expiry dates a status extension to 30th April”? – my Gold year ends 30 October 2025 and has not been extended . Why Me???? What did I do/ not do??????

    • Ben says:

      Agreed. It makes me (also not extended) dislike BA even more.

    • LittleNick says:

      Agreed, would like to have known why the criteria on why/how some got extensions and some didn’t (I’m in the latter)

    • BlairWaldorfSalads says:

      Anyone who works in media or government relations could list you off the number of ‘celebs’ and politicians who didn’t like the BAC changes, said so to BA, and got bespoke treatment. Take your cue from BA’s behaviour and find an alternative OW scheme.

  • Paul says:

    The whole situation is farcical. No clarity on soft landings, absolute radio silence on Amex and Avios, confusing nTP calculator and most recently an email offering bonus TPs and Avios that failed to state how many!

    Personally I think AY looks best as mostly distanced based when flying BA.

  • Tiriavpo says:

    It isn’t necessarily £20k net spend to gold either. With the current bonus TPs, which are around for the next 18 months at least, it could be around half of that.

    • Rob says:

      Bonus tier points only have an impact on cheap tickets (because the impact of a fixed bonus is bigger). However, cheap tickets earn virtually no TP.

      So … either a) you are flying on cheap tickets where the bonus TP make a difference, but because your tickets are so cheap so won’t hit 20,000 TP anyway or b) you are flying on expensive tickets and the bonus TP make no difference.

      There is a sweet spot for some people – if you fly a £600 CE ticket every 2 weeks you would hit Gold with the bonus but wouldn’t otherwise, for example – but it doesn’t move the needle for most.

      Note too that you could fly a £100 economy ticket every 2 weeks, credit the flight to Royal Jordanian, and you’d hit BA Gold equivalent.

      • Nico says:

        Agreed there, likelihood that those bonuses really moves the needle is low. Would have expected to see more linked to ba eshop.

  • Nick says:

    I recently earned BA silver for the first time, however with the uncertainty of Soft Landings remaining, coupled with maintaining silver being so difficult now I decided to credit a Qatar flight with QR privilege club instead. As I touched down in Doha I got a message that I was now QR Silver status. This happened because I am ALL Accor Gold, a nice suprise.
    I am most of the way to maintaining my new QR Silver status now, which will help me up until 2027, should I get the remaining 35 QPoints I need.

Leave a Reply to RC Cancel reply

Your email address will not be published. Required fields are marked *

Please click here to read our data protection policy before submitting your comment

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.