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‘Soft landings’ are definitely staying at British Airways Club, as 30th April proved

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One of the hot topics during the transition from British Airways Executive Club to The British Airways Club was the issue of ‘soft landings’.

A ‘soft landing’ occurs when you only drop one status tier if you fail to requalify for the next membership period.

It was a long-standing features of the Executive Club. Hit Gold one year and you could get almost three years of lounge access out of it – the rest of your current year as Gold, all of the following year as Gold and all of the year after that as Silver. You’d then get a year of Bronze (free seat selection within seven days of departure) as a further sweetener.

'Soft landings' are definitely staying at British Airways Club

‘Soft landings’ were never an official part of Executive Club. They were never mentioned on the website and they were not covered in the Terms & Conditions. They just happened.

A BA employee told me that soft landings were NOT meant to continue with British Airways Club.

It goes against the ‘money is all that matters’ approach to the new programme. Don’t spend enough in the year after you earned status? You’re a loser and you will be sent straight back to Blue.

As the protests against the British Airways Club changes gained force, BA changed its mind. At the same time as segment qualification for status was brought back, so were soft landings. It couldn’t be announced, of course, because they had never officially existed, but I am told that the decision was made.

(The other change was to give some, but not all, members with mid-year expiry dates a status extension to 30th April 2026.)

The only way to be certain soft landings were happening, however, was to wait until 30th April.

30th April was when the first cohort of people would lose status since the 1st April launch of British Airways Club.

What we have seen, with zero evidence to the contrary, is that soft landing are remaining. Everyone I know who was due to drop down last week only dropped by one level.

A Gold dropped to Silver for a year, a Silver dropped to Bronze.

If you already have status, this knowledge may impact how you treat British Airways bookings for the rest of 2025/26. If you are Gold, you know you will get a year of Silver so you don’t necessarily need to start building up status in a programme outside The British Airways Club.

It’s slightly different for a current Silver, since Bronze is not much of a consolation prize. You may still want to build up status with another oneworld programme or even another airline alliance.

It is also a factor to consider if you are deciding whether to earn status in BAC or look elsewhere in oneworld. British Airways Gold will continue to give you up to three years of lounge access (up to two years as Gold, depending on how quickly after 1st April you earn it, plus a year of Silver). Many other programmes do not offer this.

Of course, if it’s impossible for you to spend £20,000 net with BA to earn Gold in the first place it’s not up for debate ….


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Comments (140)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Gerry says:

    I’m trying to figure out why my collection year is so mismatched with the card expiry… Any ideas?

    “Tier point collection year ends:
    Tuesday, March 31, 2026
    Membership card expiry:
    Monday, June 30, 2025”

    • Rob says:

      All collection years are now aligned to 31/3. Your current card should have expired 30/4 but, because of when you achieved status, you get the extra 2 months. Your next card expiry date will be 30/4/26.

  • Andrew says:

    “Definitely staying” is quite the extrapolation from one data point during a period of extreme change… this may not age well.

  • RC says:

    Interesting to see the same little cabal of 12 year olds on FT still in denial that soft landings were ever at risk.

    Definitely showing HfP is far better connected and informed than FT.

    • patrick says:

      What makes you think they are 12 years old? I find this comment really very strange.

      • BA Flyer IHG Stayer says:

        Because at times a small cabal behave like 12 year olds.

        And it’s not pleasant when they do gang up on other posters – especially new comers.

    • ianM says:

      HfP said soft landings would def not continue

      • Rob says:

        Which was the original plan, hence RC’s comment.

        • RC says:

          Quite. Rob was totally correct and well- informed – there was never going to be soft landings but BA was able to reverse on that as the feedback from their most valuable customers was so bad. Anyone in the investment community knows that too.

          Interestingly, the next planned move (dynamic pricing for Avios redemption) has also been ‘parked’. For now, anyway.

          What is wrong is that a cabal of self appointed experts on FT think they can rewrite historical fact. (Most aren’t experts or particularly well informed).

          Now, having experienced some of those individuals ‘in action’ as a group in the London CCR, I can confirm that BA might be onto something with some of the BAC changes. But that’s for a different discussion.

          • Rob says:

            The power with Avios is moving to QAPC and they aren’t supporting dynamic pricing.

  • tricky says:

    BA will not want a large number of gold, descending into silver… I can see this loop hole being closed..

    Unless you spend money with BA they don’t want you and the quicker they can clear you out the better

    • NorthernLass says:

      And yet they have allowed exactly this!

      • LittleNick says:

        Yes but doesn’t mean they will next year. One should not make decisions based on something that may or may not happen next year

    • Rob says:

      Compared to letting people retain status via segments, this is a drop in the ocean.

      Any plan to quieten the lounges was totally trashed when qualification via (cheap) segments was brought back because, without wishing to state the obvious, someone who flies enough to qualify by segments will be spending a lot of time in the lounges.

      A lot of Golds weren’t actually flying that much – 7 x long hauls was enough, remember, which is usually 7 visits to a BA lounge assuming there isn’t one at the other end. Someone doing 26 return trips to EDI to requalify via segments will be doing 52 BA lounge visits.

      You can now earn Gold with just 2 x fully flex J flights to New York. Not a lot of lounge action going on there.

      • Charlie says:

        ‘…The power with Avios is moving to QAPC…’ I always understood the QAPC to be the Quality Assurance in Pathology Committee at the RCP. Which is rather appropriate 🙂

  • Chris D says:

    Soft landings happen because they’re an easy IT solution to the common problem of: “What happens if I’m Gold, but only accrue 8000 tier points?”

    Such a person should “morally” obviously renew at Silver, whereas a Gold who accrued 4000 should renew at Bronze — but without specialist IT work / reports (and according to the programme rules) they’d just be dumped back to Blue. Far easier to just soft land everyone.

    • BA Flyer IHG Stayer says:

      This is why it is ridiculous to say soft landings aren’t policy when to have had an IT solution developed to implement soft landings it would have required some sort of directive for resources to be used and a specification issued for the work to be done!

    • John says:

      How exactly is it easier, given that you need to check whether they’ve met the requirements to renew anyway. Without soft landing the logic is

      if TPs>20000 then gold
      else if TPs>7500 then silver
      else if TPs>3500 then bronze

      If you want to implement soft landings then you need an extra line to make them silver if they are currently gold but have between 3500 and 7500 (not the only way to do it but still not easier)

  • Rob H not Rob says:

    I’ve never had any interest in tier points or BA status thankfully.,

    It’s quite refreshing to be watching this one from the terraces, and not the hospitality section.

  • jonnyfly says:

    Is there any additional requirement be eligible for a soft landing?

    Eg to do 4x (or any) paid/revenue segments on BA/IB metal or on a BA flight number?

    I vaguely remember that used to be the case or am I imagining that..?

    • Rob says:

      Used to be the case that you needed 4 segments plus tier points to earn status, this has now gone.

  • Adrian says:

    BA is just such a mess at the moment. I was on FT yesterday curious about nTP’s and the amount of errors (flights not posting or the amounts being incorrect) is incredible. This is so hard for the average flyer to work out what they are going to earn. When you book BA can’t or won’t tell you what tier points you will earn, it’s ludicrous. If you were trying to get silver or gold for next year then BA need to make it easier else people may just not bother.
    As many have said the trust has gone, soft landings may survive for this year, but you can’t trust BA at all that this will be the case in the long term? I am silver a year early as due to surgery i couldn’t travel the back end of last year and tbh there wasn’t much difference on our latest flight, slightly less Avios, slightly worse lounge, but travelling in J the rest is pretty much the same, in fact BA was so late with our first flight that we didn’t make the lounge at all and just about made our connection. It’ll be BA for another year as we burn through our Avios then we’ll see.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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