A friend of mine recently flew British Airways First Class.  After a litany of issues, including BA only loading one fish plate for a cabin of nine people and only loading one bottle of a particular .....

A friend of mine recently flew British Airways First Class.  After a litany of issues, including BA only .....

12 Apr 201812 April 2018 by Rob Burgess • 157 comments

We recently covered the suspension of flights by British Airways to Oakland in California from 20th October. According to Airlineroute, Oakland is showing again in the GDS booking systems from 1st .....

We recently covered the suspension of flights by British Airways to Oakland in California from 20th October. .....

11 Apr 201811 April 2018 by Rob Burgess

Starting on Monday, avios.com (as opposed to British Airways Executive Club) is emailing members that the avios.com platform running the Avios Travel Rewards Programme is to be wound down. You will no .....

Starting on Monday, avios.com (as opposed to British Airways Executive Club) is emailing members that the .....

9 Apr 20189 April 2018 by Rob Burgess • 384 comments

We may get an announcement this week about the long-delayed restructuring of the avios.com platform. There are a lot of moving parts, but what is rumoured is that avios.com will close as a standalone .....

We may get an announcement this week about the long-delayed restructuring of the avios.com platform. There are .....

9 Apr 20189 April 2018 by Rob Burgess • 140 comments

British Airways Chairman and CEO, Alex Cruz, is speaking at a breakfast organised by one of our readers for the trade group UK Israel Business. It takes place at 8am on Wednesday 25th April in the .....

British Airways Chairman and CEO, Alex Cruz, is speaking at a breakfast organised by one of our readers for .....

6 Apr 20186 April 2018 by Rob Burgess • 50 comments

You can’t move these days without seeing a generous mileage offer for subscribing to The Economist. As you can see at this link, you can earn 13,200 Avios if you take out a 1-year digital and .....

You can’t move these days without seeing a generous mileage offer for subscribing to The Economist. As .....

5 Apr 20185 April 2018 by Rob Burgess

Four days after British Airways removed all Avios availability in First Class to the Americas, Asia and Africa, the seats have returned. It isn’t clear what is going on.  However, my .....

Four days after British Airways removed all Avios availability in First Class to the Americas, Asia and .....

3 Apr 20183 April 2018 by Rob Burgess • 73 comments

Heathrow Rewards, the Heathrow Airport shopping loyalty scheme, has an interesting partnership with hotel booking site Rocketmiles. Heathrow Rewards gives you 1 point for every £1 spent in Heathrow .....

Heathrow Rewards, the Heathrow Airport shopping loyalty scheme, has an interesting partnership with hotel .....

3 Apr 20183 April 2018 by Rob Burgess • 27 comments

The new British Airways service from Gatwick to Oakland on the US West Coast, which has reportedly been running with loads as low as 50 passengers, is to be cancelled for Winter 2018/9.  The last .....

The new British Airways service from Gatwick to Oakland on the US West Coast, which has reportedly been .....

3 Apr 20183 April 2018 by Rob Burgess • 73 comments

For the last few days, ba.com has been showing virtually no Avios availability in First Class for 2019.  I sat on the story because I thought it may be an IT glitch, but it does now seem that .....

For the last few days, ba.com has been showing virtually no Avios availability in First Class for 2019.  .....

2 Apr 20182 April 2018 by Rob Burgess • 231 comments

Tomorrow, 2nd April, sees a number of big changes at Hilton Honors, primarily the scrapping of ‘points and miles’.   I will recap the key issues on Monday. That is not new news.  What .....

Tomorrow, 2nd April, sees a number of big changes at Hilton Honors, primarily the scrapping of ‘points .....

1 Apr 20181 April 2018 by Rob Burgess • 21 comments

With the end of the tax year approaching on Thursday, there is still a window to open a stocks and shares ISA for 2017/8 with Nutmeg and earn a large chunk of Avios. If you have already used up .....

With the end of the tax year approaching on Thursday, there is still a window to open a stocks and shares ISA .....

1 Apr 20181 April 2018 by Rob Burgess • 5 comments

British Airways has changed its lounge access rules over Easter, but only for Gold members.  Although, oddly, neither my wife nor I were emailed about this although some Gold members were. Until 15th .....

British Airways has changed its lounge access rules over Easter, but only for Gold members.  Although, oddly, .....

31 Mar 201831 March 2018 by Rob Burgess • 85 comments

British Airways has announced that its five main contact centres, in Manchester, Newcastle, Delhi, Bremen and Hong Kong, will remain in-house. Detailed discussions were believed to have been held with .....

British Airways has announced that its five main contact centres, in Manchester, Newcastle, Delhi, Bremen and .....

30 Mar 201830 March 2018 by Rob Burgess • 112 comments