Reply To: Delayed luggage – can I claim anything if I suffered no loss?

[Lady London]

Read your policy. Each is different. Often only out of pocket expenses are covered. Some won’t even cover amounts up to a certain amount etc. None will pay what you can recover from an airline (again each is different). The bottom line as to what airline must cover is usually in the Warsaw Convetion or the Montreal Convention for luggage and may well be restated in the airline’s terms and conditions…or just phone them.