Reply To: Creation Financial Services bashing

[JDB]

@LadyLondon – thank you. There are lots of differences in the two cases but the similarity in the two cases is that both ceased to award points/vouchers from the date of closure notification not the actual closure date. Amex gave effect to this by blocking the card immediately, effectively removing the required two months notice. That doesn’t seem better than Creation?? I agree re voucher, asking for goodwill as I and others also advised re Creation, rather than being unduly confrontational which is how a few settled and got their voucher in Oct/Nov, albeit at the same time agreeing to close the card early.