Reply To: Creation Financial Services bashing

[marks7389]

JDB wrote:

@Rui N perhaps I’m stupid but I don’t understand your post. The terms don’t expressly allow Amex, Creation or Tesco to adopt the position that all rewards cease on notice of closure, but they each apply the policy, so my question was simply: are they all wrong?

What we think isn’t the point though is it. Those of us pursuing a complaint against Creation only have to worry about the specifics of what happened in those cases and how, through the arguments that we present, we give ourselves the best chance of the outcome we are seeking.

In the end it will be down to the FOS and/or the County Court as to whether those complaints/actions succeed on their individual merits.

There is nothing to be gained in that from trying to delve through what happened between Alex V and Amex (insofar as we have the pertinent details) and make a judgement as to whether we think Amex was right or wrong. Alex has has the same options open to him/her to pursue it as we do in the Creation case.