Reply To: Where do I find my credit card vouchers expiry?

[davefl]

akhilstyle wrote:

Hi,

I wanted to know how many Virgin credit card vouchers I have and what their expiry dates are. I used to use the whatsapp chat to ask the agents but Virgin has stopped their whatsapp service. Is there any other way to find out without calling and being on hold for a long time?

Thanks

Twitter team were very responsive when I asked. DM @VirginAtlantic with Name, DOB, FC number and request for expiry dates of voucher. I got a comprehensive message back with dates, and usage rules.

They also helped me with points refunds and ticketing enquiries after a rebooking hadn’t been ticketed.