Reply To: 3DS issues

[kevinchoi]

3DS still not working for my card… can’t link my card to Curve, Tesco Pay+ app and basically any transaction which requires 3DS are declining. I’ve already used the card for many Chip+PIN and Contactless transactions (and they’ve been processed + cleared too) over the past week or so, so not sure why 3DS still isn’t working for me.

I’ve tried contacting Barclaycard by phone but weirdly enough they said they couldn’t find my account! Nothing linking to my card number, phone number nor my postcode!

Any ideas on how to proceed here? I’m wary that if I continue to wait it out for another month, then hitting the £3k spend might start to be a problem, given I applied for the card on 2nd March.