Maximise your Avios, air miles and hotel points

Forums Payment cards American Express Post new Amex statement credit offers here! Reply To: Post new Amex statement credit offers here!

rum 276 posts

John Lewis credit from a transaction over 1.5 months ago turned up this morning after calling twice too. Not impressed.

My 5k Avios from Bicester £500 spend a few weeks ago turned up today too. It’s annoying that you need to make a note of what you’re expecting these days.

I do wonder if they are applying the credits in batches. Perhaps another computer algorithm written by an intern?

Yes, Amex are not what they were. They really do need some direct good competition, which this Barclaycard Avios fiasco most certainly is not.

Definitely agree. They have a monopoly for sure, but Barclays is never going to get to Amex’s high standard any time this century… and that’s after Amex’s customer service seriously degraded since the start of the pandemic.

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