Reply To: Creation Financial Services bashing

[Lady London]

Does that mean that anyone who’s received anything Creation have called a final resolution, has to at least file something with the FOS in the form of a complaint within 6 months? If we’re waiting on early successes to replicate, how is that going to work when the FOS isn’t even getting around to allocating the first level of complaint-dealer to any case till at least 4 months after the complaint is filed? Does that mean people have to submit a complaint then supply more information later (ie what’s meanwhile been found to be fully rounded successful submission?)

It’s really quite fortunate that so many people seem not even to have had their complaints adequately addressed by Creation, and mnay of them seem to have been ignored by Creation or received responses that appear to be to complaints not raised and do not deal with the complaints the person raised. So it would seem a good idea to carry on waiting for Creation’s response to your specific complaints then, wouldn’t it, as the 6 month clock to submit a complaint would start as soon as an answer which is both full and final, is received from Creation? Based on reports, for a lot of people, such responses have not yet been received.