Reply To: When will Amex sort out their cashback issues?

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I started to keep track of them very closely, too. It was not this bad, they all used to arrive at my account within a forthnight. When I rang them they parroted the same “90 day” period. I am waiting for many Morrisons and J Lewis.
And yes, you get the cash back, even if the account is closed, not “when”.