Reply To: easyJet cancelled flight from Sardinia Olbia to Manchester

[JDB]

@Chris_K1000 – I’m sorry, you are in an invidious position, but I hope EasyJet will do the right thing and refund you, but if they won’t and confirm this in a writing, travel insurance is your next port of call as the statute is regrettably not your friend here.

In any event, make a note now, of all the failed attempts to contact EasyJet. I did note your bolded ‘practical’ which is obviously the common sense approach but there is a bit of a lacuna in the statute as it didn’t really contemplate not being able to contact the airline, them leaving you in the lurch and the obvious desire of a passenger just to sort out getting home now and dealing with the costs later.

On a more general note, there is a lot of advice here about passenger rights, but the situations people present are often a little grey and require people to take the risk of incurring costs, then definitively telling them they will get it back, even though it requires the subjective decision of an arbitrator or judge to go your way. Some people can’t afford that risk, so the advice needs to be more caveated or nuanced.

I take the example of my son, he is a constant traveller, but is on a graduate starter salary that is quite a stretch for a job in London. He buys incredibly cheap BA or LCC tickets to interesting places, usually staying in very cheap Airbnb’s, so is spending maybe €100-120 for weekend flights and accommodation, so if this happens to him, he just can’t afford to pay say €250 tickets home that he might not get back because he made his own arrangements.

Whatever advice people on here kindly offer should reflect this as we clearly have a very mixed audience with some spending hours chasing £5 Amex credits and others telling us £500/day F&B budget in the Maldives is really good value.

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