Reply To: Virgin Atlantic charging annual fee well before renewal

[elguiri]

NorthernLass wrote:

Ours was an email. Has Virgin got your correct details?

Yep receive the notifications to say statement available, change to fees, etc, but nothing along these lines (just double checked inbox, spam, bin etc).
I suppose I’ll just fill out a complaint email to their customer services address but assume will have to make best use of the annual fee (now where is that curve card?…)