Reply To: Changing from BA Blue card to BAPP

[alig4th]

SteveJ wrote:

It is utterly bizarre. Their call centre will often make out it’s not even possible, whilst it’s an absolute breeze on the website. No rhyme or reason but been that way for some time.

Interesting to know if the rep they spoke to was in the UK or in an overseas call centre. I’ve found the latter don’t have the training, accesses or authorities to do anything even slightly “complicated”.