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Supergers49 253 posts

I had to do this at the Pullman Munich a few years ago. We were on holiday, my wife unexpectedly had to go into hosiptal for an operation while there. I asked to extend the room booking by a week, they refused. It turned out that as I was Accor Platinum I had a guaranteed room with 48/72 hours notice, so they acquiesced… however they did say another customer would be getting moved.

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