Reply To: New £300 Platinum dining credit July 2022

[ringingup]

Ryanfozzie wrote:

ringingup wrote:

I’ve booked dinner at The Colony Grill. I am counting on the two offers to stack up. They normally do. That would be a total of £180 off!

Be careful…. I went there expecting the same (food was amazing by the way) and Amex do not have The Colony Grill restaurant coded correctly, and thus the £150 credit did not apply, despite the £30 one applying.

Ended in a complaint to Amex and got a £150 manual credit which does mean I do technically have the offer to use. They did say they would get this fixed, but just a word of warning to keep the receipt.

Thanks for the heads up. Why can they just get it right? At least they refunded you…

How long ago was that?