Reply To: Singapore Airlines

[John]

You have used inaccurate terminology (as did the person responding to you) which has led to confusion.

“Singapore Airlines miles” is Krisflyer. You can’t credit “Singapore Airlines miles” to another programme.

If you want to earn Aeroplan points from a Singapore Airlines flight, you put your AC frequent flier number in your SQ booking, and if it doesn’t credit automatically you file a missing mileage claim with Aeroplan. Krisflyer doesn’t have access to Aeroplan accounts.

Conversely, you can earn Krisflyer miles from an Air Canada flight, by putting your SQ frequent flier number into your AC booking. If the miles don’t credit, you have to contact Krisflyer, not Aeroplan.