Reply To: Amex 2-4-1 voucher redemption issue

[Anna]

@Lottie, SeatSpy will show you the standard availability.

@JDB, agreed, but the frustration has come from this not being communicated to customers! Also from what I can tell, the voucher doesn’t allow you to pick 2 “extra” seats plus one standard one where these are actually available, which is unhelpful for families travelling.

@walace, I strongly suspect you’d need 2 separate bookings for that unless BA gets an IT overhaul.