Reply To: Creation Financial Services bashing

[Harrier25]

Boltonsam wrote:

Lot of interesting discussion and may have been answered already, but I really can’t see.

I have not complained but am entitled to the same loss of points and free night as everyone else. Should I now put a complaint or open a discussion in writing to Creation/ threaten to go to FOS/ or just await for any settlement to be unilaterally applied to all of the relevant customers?

Thanks

I held back too, but now this ruling has been made I’ve just emailed Creation informing them that I’m aware of the agreement reached with FOS and when can I expect the overdue settlement of points and Anniversary Night voucher? I emailed customercare@creation.co.uk