Reply To: Lufthansa EU compensation – help please

[MattHol]

just an update, lufthansa waited till the last minute then i got an email from sop stating “With your conciliation request dated 21 October 2022 you have made a claim against Deutsche Lufthansa AG amounting to 1,800.00 EUR. Deutsche Lufthansa AG informed us that the claim is fully acknowledged without the recognition of a legal obligation (payment amounting to 1,800.00 EUR).

This settles the case without the need for a conciliation process including a legal examination by söp due to the “immediate recognition“ according to § 9 (3) söp_Rules of Procedure.”

that was a month ago, no response from Lufthansa to me – despite emails sent- and needless to say no money. Are sop complicit in this in that Lufthansa are just not repaying full stop? Do i need to go to the UK County Court system?