Reply To: The HSBC Premier Mastercards thread

[rahaney]

Jamie. wrote:

Just wanted to mention that despite lots of previous reports to the contrary, I appear to have been very lucky and had a very smooth experience downgrading from the paid Premier WE to the free Premier card.

Called the Premier support line last week and they posted out the relevant form – dropped it off at an HSBC branch on Monday and as of today (Wednesday) the change has reflected in my online banking and I’ve been able to add the new card to Apple Pay.

Many thanks! Just done this myself.

Form arrived is actually an ‘upgrade to premier cc form’ for another card (rather than a downgrade from WE form). Opted to take it into a branch instead of posting – was scanned in & actioned same day and within 24 hours card has changed in app. Just waiting for physical card to arrive now.

Interestingly the manager I spoke to in branch said you can use reward points to pay the annual fee – but only if you ring up.

Still for me, it isn’t as competitive as other Mastercards now…