Reply To: Amex card suspended and then cancelled

[jeff228]

Im having the same issues @Reximus, I sent my documents on the 1st of March and still no response. I’ve had two manager callbacks and both times they just said they are looking into it, they can’t give me a time frame and will contact me when they have made a decision, it’s been over 6 weeks. I asked on the in-app chat how long it should take and they said 10 working days.