Reply To: Creation Financial Services bashing

[Jamjaw]

NorthernLass wrote:

So it sounds as though they are awarding vouchers for spend AFTER the closure notices were sent out, but not before! You might argue that customers in the latter category are actually more deserving, but that would require some sort common sense on the part of Creation, I suppose.

Could you get a litre of milk with the theoretical £9 at the IC Bora Bora, @Colin?!

I think this is what has happened to me – I am due the free night voucher (£10k spent by anniversary of October) and c 3k points and refund. Refund now received (for the amount charged in October) but nothing form closure letter date to October not the free night voucher nor the points)… I have asked both Creation and FoS to follow up to see why I have not got anything.