Reply To: Important changes to your IHG One Rewards Premium Credit Card – closing

[NorthernLass]

If they haven’t given you the required notice period, they would be in breach of their own Ts and Cs if they closed your account (unless they could provide some evidence of serious misuse by you). I don’t know if it would be possible to claim anything for the missed spending opportunity; the FOS cases detailed on the Creation bashing thread mainly deal with points and free night certificates which should have been awarded during the notice period but weren’t.
I suppose the remedy would be to allow you two more months of card use, but if they are withdrawing the card altogether obviously that won’t be possible.
Creation might get sanctioned for breaching its own Ts and Cs, but it’s not clear what would be offered to the customer.