Reply To: Virgin Points via Octopus Energy ?

[John]

The T&Cs say “Existing Octopus customers who have become customers of Octopus through other means will not be eligible.”

You would be becoming a customer by deemed contract on the day you move in, rather than by switching, so I would not think it would work, but as Thegasman says you could ask their CS.

You could also switch to Octopus now at your current address (as long as you are still there for more than 4 weeks)… it may not pay out as you will have moved out by 45 days, but I would think you have a good case for getting the points exceptionally because you will still be a customer just at another address. Plus octopus will still be supplying the next resident of your old place, at least for 3 weeks…