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Forums Frequent flyer programs British Airways Executive Club BA cancellation. Advice sought. Reply To: BA cancellation. Advice sought.

JDB 4,553 posts

Thanks for the advice everyone. The SN flight was available when they asked to be rebooked onto it. Unfortunately BA refused saying they couldn’t find the flight!
So I guess all should claim for now is a refund as well as the EU compensation for a last minute cancellation and nothing else?

It’s a little tricky and it depends on the sums involved and what you consider the relative likelihood of getting cancellation compensation. If the cost of the replacement ticket is not too dissimilar to the expected refund amount, that will save a big fight. Taking a refund does not alter your rights to the cancellation compensation, so you /your friend can just hope to get that as a bonus. BA will probably say no, either on the basis of ‘extraordinary circumstances’ potentially even relying on yesterday’s storms or that you didn’t arrive more than two hours late or some other claim from their rubbish excuse file.

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