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Forums Frequent flyer programs British Airways Executive Club Poxy BA websites stuffed again! Reply To: Poxy BA websites stuffed again!

TooPoorToBeHere 264 posts

The problem is usually that the skills and experience to maintain the existing system and do incremental updates to it have not been retained.

Furthermore, in an accountant-led entity/society, as is mostly the case in Anglo countries, it is very unlikely that the skills and experience can be generated and retained – because they will always be optimised-away for short-term financial benefit (“accountant-led”) to hit some pressing short-term financial requirement.

“Staff with years of experience understanding the innards of your enormously complex infrastructure” are expensive, and offshore people with questionable qualifications and no ability to communicate in English, never mind work outside of their silo walls, are cheap. Stress the entity by demanding it reduce its costs and it will cheerfully dispose of all of the former.

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