Reply To: Help – can’t access VM app, is there an alternative?

[NorthernLass]

I keep back up versions of pretty much everything and always use physical cards to pay for things, I’m quite old school! I couldn’t remember how I’d set up the Virgin cc account back at the start. Fortunately the statement doesn’t need paying for a couple of weeks, though I suppose calling them as a last resort may be a possibility! Fortunately OH is quite tecchy so is trying various interventions and has chivalrously offered to accompany me to Manchester tomorrow to get it looked at if he can’t fix it 😂