Reply To: Avios stolen – contacting BA?

[Londonflyer]

Hi All

Piggybacking on this –

My account has “been locked for my own protection” – whenever i call BA to ask them to unlock the agents on the phone say they cannot and they will look to escalate.

I have yet to hear anything from BA –

Does anyone have the fraud /account team email address mentioned above in other threads?

Is this normal – how long should it take? Im at 2 weeks now.

Thanks