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hugo r 324 posts

Hi thanks for the info , well I have the time and dates of the calls , I hope the calls are recorded. I wouldn’t have got the card otherwise . Reason for getting the card as the welcome bonus and elite night credits . I thought the 2 years were up on my cards and Amex CS did confirm this too , I specifically asked if I would get the bonus , all the agents said yes, they even said all cards were cancelled over 2 years ago

Today I found out that plat closed March 22 which if true makes me not Eligible for the welcome bonus.

Should I write to Brighton or email the U.K. country manager ?

From the replies from the forum it seams I’ll still get the elite credits which is good however not happy I’ll not get the 23k welcome bonus

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