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Forums Payment cards American Express Amex has cancelled all my cards! Reply To: Amex has cancelled all my cards!

NorthernLass 8,227 posts

A couple of other people have posted similar stories in recent months, though I think in at least one of those cases there was a suggestion that there was something a teeny bit irregular like business use of personal card, I can’t recall exactly.

But Amex has been making some unexpected decisions in the past couple of years – if you want to keep your accounts I would write to them and formally request an investigation into what happened. It’ll probably be a slow process but I can’t really see what else you can do.

It could be something as simple as an algorithm deciding your credit limit is too high for your income, which might be easily rectified.

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