Reply To: BHX Birmingham airport hell; move over, Manchester!

[BOSSMANTRAVELS]

BHX has always had a very small set of stairs just opposite the lifts and I noticed these are now blocked off and only used by staff.

Must admit I thought the lifts were an interim solution and they were going to build a new escalator! Nothing to blame passengers for wanting to get to the airport early. If they opened up more security lanes they would resolve the issue overnight but this would mean paying for more staff and losing out on the money they are making out of fastpass (which isn’t that fast). Totally unacceptable!