Reply To: Amex Platinum insurance – MASTER THREAD

[Dean_K]

Hello everyone. Has anyone had any success making a claim via the AXA / Amex insurance portal. I need to make a claim for CDW on a recent car rental, but the AXA side of things seems to be running on dial-up. It is incredibly slow and some of the form fields don’t generate properly and you can not enter the information they require.

Has anyone made a claim for CDW, where the other party, who caused the accident, fled the scene and there is no photographic evidence of their registration number or car? The incident was reported to the police via 101 and a submission number was obtained.

Thanks