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Forums Frequent flyer programs British Airways Executive Club Are these grounds for a complaint? Reply To: Are these grounds for a complaint?

smblcklck 70 posts

I’ve started asking for 2 drinks

We managed three G&Ts on NCL-LHR last month, proactively offered by the fantastic inflight manager. I had to turn down a 4th!

In such cases of excellent service I always note the crew member’s name and complete the ‘staff compliments’ form on the BA website. Whether or not it makes any difference (or indeed ever gets back to them) I don’t know, but feedback should be given when things go right also.

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