Reply To: Flight wasn’t ticketed

[davefl]

JDB wrote:

davefl wrote:

SamG wrote:

You can request an eticket receipt on finnair website

And 99.999% of BA customers wouldnt know that and 100% shouldn’t have to. If the web site is the primary booking platform then all information should be easily visible on there. If Ryanair or Ezyjet did this there would be uproar.

Perhaps BA is incorrectly assuming its passengers have a bit of common sense??

Do you see many people with a modicum of common sense in your daily life? I don’t.

When I buy my train ticket online/in the app I receive a receipt. Can I get on the train or go through the barrier with that receipt? No, I need my electronic ticket. When you go to see Oasis, will they let you in with your Ticketmaster receipt? No. Why should it be different for travelling by air?

Because you have a booking reference and the flight shows as valid in the Manage My Booking pages until such time as you actually try and check in for it. Your comparison is completely spurious.

@Travel Strong, absolutely. That should be 100% clear to any self loading cargo that books a holiday once a year. They must be really stupid if they can’t piece that sequence together themselves from a booking ref and a web site that doesn’t show the required information.