Reply To: BA compensation for Brunch now Avios instead of cash voucher

[Lady London]

It’s not about compensation nor suffering.

The OP was on an exceptionally long flight to a prestige part of the world for these flights and was in a Premium cabin.

Trapped on an aircraft for that length of time unable to exit to go down the street to a different restaurant that would serve palatable nutritious food, the OP has made a complaint that service ot a reasonable level has not been provided. In fact has been insultingly neglected.

British Airways has been caught out trying to go too cheap in an un-clever way. The resulting menus do not make sense and their nutritional quality is highly questionable.

Payments from BA to passengers who booked BA on the basis of completely different publicity, or who on other routes due to work timetables might not have been able to eat before the flight or soon after it,especially the BA publicity bout “luxury” in Premium classes, have every right to complain and the amount from BA should have a large OK we boobed / got caught out trying to be too cheap, or punitive element.

6000 avios is absolutely nothing in this context.