Reply To: Compensation – no IFE in CW

[Lady London]

I binge watch and plan to binge watch on long flights, since i get so little opportunity. A bit like shopping in airports as no other time. I’m fairly organised about both.

So I’d be quite miffed if no working IFE on a long flight. Not as bad as the seat not reclining, of course.

Flight has to be long enough to matter so min. 7hrs or so. Mine are much longer. I’d regard 5% of my fare back as mean. 15% would mean the airline was somewhat sorry. 10% I’d grumble but at least would feel they’re trying. Let’s face it £50 doesn’t buy too much more than a coffee these days.

Non-switching-to-bed seat in J on a long overnight flight and nowhere to swap to would have me absolutely incensed. My offer would be you can keep 25% of the difference between this and Economy but the rest I want back. I’d stretch to 50%.

Am I going to get it? No. but these figures feel right so long as we still expect decent IFE on planes( probably not too many years longer).