Reply To: Skimmed at a TFL ticket machine

[travelersolo]

A few seconds after entering her PIN number on ticket machine she got a notification from her bank advising of transaction. The merchant name is just a load of random letters.

As I mentioned the staff at station did absolutely nothing to help and refused to believe anything had happened. Other than her bank investigating in Ireland and report to action fraud we did not contact police but will contact BTP

Also have sent an email to tfl as advised by customer support line.