Reply To: Avios query – entitlement from upgrading

[philuk]

I had the exact same situation – correct tier points for the upgraded cabin, 0 Avios + revenue based Avios in a separate line, but only for the cost of AUP. I needed to contact BAEC to sort it out. Took a few weeks, had to chase it once or twice, but it’s now sorted. Apparently AUP messes up distance based Avios calculation for BAH.