Forums › Payment cards › American Express › ‘Upgrade to The Platinum Card, receive 80,000 points’ › Reply To: ‘Upgrade to The Platinum Card, receive 80,000 points’
So I tried to do this upgrade and got a message “we can’t process it now, try again later”. When I called Amex CS, they said the offer is not showing in my account, and so therefore I am not targeted for it. Their hypothesis is that I have close to zero transactions on my gold card (all the spend is going on my hubby’s premium plus card at the moment). They advised to increase spend on card and try in a few weeks. Is this correct? Anyone have any advise on this?
New to Head for Points?
Welcome! We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums.
Latest Forum Posts
-
Princess on 5 months around the world help
-
ALC7 on Chat thread – Friday 11th July
-
Princess on 5 months around the world help
-
AnotherUser on London Radisson, midrange
-
BA Flyer IHG Stayer on T5 Baggage Issues
-
Tracey on Aer Lingus Login help
-
JDB on American Express has stoppped all my cards
-
Tom on Chat thread – Friday 11th July
-
Rui N. on Chat thread – Friday 11th July
-
Richie on American Express has stoppped all my cards
Check reward flight availability instantly for free!
Booking a luxury hotel?
Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.