Forums › Payment cards › American Express › ‘Upgrade to The Platinum Card, receive 80,000 points’ › Reply To: ‘Upgrade to The Platinum Card, receive 80,000 points’
So I tried to do this upgrade and got a message “we can’t process it now, try again later”. When I called Amex CS, they said the offer is not showing in my account, and so therefore I am not targeted for it. Their hypothesis is that I have close to zero transactions on my gold card (all the spend is going on my hubby’s premium plus card at the moment). They advised to increase spend on card and try in a few weeks. Is this correct? Anyone have any advise on this?
New to Head for Points?
Welcome! We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums.
Latest Forum Posts
-
Skywalker on Aer Lingus Login help
-
BBbetter on Chat thread – Friday 11th July
-
BA Flyer IHG Stayer on Chat thread – Friday 11th July
-
BA Flyer IHG Stayer on New tier point system
-
AndrewT on Chat thread – Friday 11th July
-
tical on Chat thread – Friday 11th July
-
AndrewT on New tier point system
-
Tracey on New tier point system
-
JDB on Chat thread – Friday 11th July
-
roger on Platinum local dining credit end of June
Check reward flight availability instantly for free!
Booking a luxury hotel?
Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.