Reply To: No response to BA claim for compensation >28 days ago… CEDR next option?

[JDB]

Matt wrote:

I’d agree with @points_worrier – if you are confident you have a straightforward case then just go to CEDR at 8 weeks from your first claim (as long as you have evidence of your date of claim). CEDR might be slow, but it will get there and you can keep track of the claim, which often isn’t possible directly with BA.

There’s seemingly quite a divergence between what a passenger considers to be a “straightforward” case and BA’s view! Therein lies the risk with CEDR.

BA is regularly paying out straightforward cancellation/delay + subsistence cases very quickly. Those cases that are hanging around usually have complexity or something unusual about them.