Forums › Frequent flyer programs › British Airways Executive Club › BA complaint – no ref. number or email › Reply To: BA complaint – no ref. number or email
Exactly 2 months from submission to resolution, this was for the shoddy lounge in San Diego, no seats, dirty toilets, limited food. Asked for 15k Avios each which was cheeky, ended up with 5k Avios each which will do. Brings me to 235k for the year at .33p compared to 298k at .28p last year.
New to Head for Points?
Welcome! We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums.
Latest Forum Posts
- Michael C on Chat thread – Tuesday 21st January
- ukpolak on Post new Amex statement credit offers here!
- Scottpat78 on Chat thread – Tuesday 21st January
- zapato1060 on Cancelling Amex Platinum – What Perks can I keep
- Gordon on Colombia trip report
- Gordon on Chat thread – Monday 20th January
- TMG on Chat thread – Tuesday 21st January
- Aston100 on BA to prevent UK callers ringing US
- zio on Chat thread – Monday 20th January
- List on Best use of £50 Harvey Nichols credit?
Check reward flight availability instantly for free!
Booking a luxury hotel?
Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.