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Forums › Frequent flyer programs › The British Airways Club › BA complaint – no ref. number or email › Reply To: BA complaint – no ref. number or email

#731160
#731160
1,122 posts

Exactly 2 months from submission to resolution, this was for the shoddy lounge in San Diego, no seats, dirty toilets, limited food. Asked for 15k Avios each which was cheeky, ended up with 5k Avios each which will do. Brings me to 235k for the year at .33p compared to 298k at .28p last year.

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