Reply To: Amex Platinum Dining Credit – Restaurant not accepting Amex

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If the restaurant is *listed* on Amex website, take screenshot, and start the official complaint procedure for your reasonable dining expense. (maybe not the taxi ride to the restraurant).

If they advertise it as a benefit for the card and not honour it, they violate their own terms. As simple as that.

And, yes, I’d not expect the restaurants to be very professional and decent either — some may accept amex, and choose to do so for whatever reason. I remember some place use to grab back the POS machine in panic claiming they don’t accept amex. They did. They just didn’t want me to pay with it.