Reply To: ‘Upgrade to The Platinum Card, receive 80,000 points’

[danstravel]

smartboyalec wrote:

danstravel wrote:

smartboyalec wrote:

Is there no tracker on the 10k to understand if and when you have hit it for the 80k points – that sounds a bit hard to manage on your own – any ideas?

What I have been doing is checking via Live Chat – they can see it clearly on their systems.

Step 1 – is get them to confirm that the 80,000 points offer is loaded on the card
Step 2 – say you’d like an update on the progress of you much have spent for this offer and how much you have left

I have done this every two weeks since upgrading and each time the rep was able to give me the stats within 2 minutes of asking.

Thanks a lot – I spoke to them – they say I need to make some transaction before they can see the offer loaded on the card, which feels a bit odd?

It does. I’d put some transactions through it and then go back with the same question. I assume you’ve screenshotted everything; the application approval; the application link etc etc – you know…just in case