Reply To: Virgin Companion Voucher with cash ticket

[Rob]

For the 241 its simple – you get 75,000 deducted from the cost of a reward flight that is identical to your cash flight (same cabin, same day).

Upgrades are still in dispute.

For cash ticket upgrades, it appears that Virgin rebases your ticket to the equivalent Saver cost and uses that as the basis.

Example:

Today’s points cost are Premium 100k and Upper 180k
A Saver in Premium would be 40k but is not available
You have a Premium cash ticket

The upgrade cost is NOT 80k, it is 140k (less the 75k).