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Forums Payment cards American Express Addison Lee is no longer Platinum partner

Addison Lee is no longer Platinum partner

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  • can

    Just received a letter from Amex which notified me of an “unexpected change” that £15 a month A Lee credit is no more after October 1st

    gbdavid

    I just received the same letter too 🙁

    megoi

    Just got the letter too. Not an actual loss for me as impossible to use.

    But definitely a perceived loss. Coupled with the difficulties of using PP for lounge access, the card is getting less attractive for me.

    Hopefully there will be a decent retention offer to sweeten the deal later in my card year.

    BuildBackBetter

    Just hope they come up with another useful benefit to replace this.

    George K

    That’s the end of my involvement with AddLee, I expect. The tenner was a good sweetener for a cab operator which was traditionally more expensive than the rest of the minicab firms across town, but has since taken turns in destroying their service, by not being able to prebook cabs even with a week’s notice, and of course slapping another 20% fee recently for all bookings in addition to increasing their base fares altogether.

    There was a time where the discount would put AddLee on par in terms of price with other firms, and I’d go for them based on their Amex acceptance alone.

    Agree that I’d be good if this benefit was replaced in some form.

    can

    Yeah I just deleted the A Lee app.

    ediflyer

    Just received the letter. Used to be a useful benefit previously but whenever I’ve visited London recently they’ve never been able to provide a car so I’d already written it off as a benefit!

    Tocsin

    @BuildBackBetter – I would mostly agree, except I would replace ‘another’ with ‘a’ useful benefit 😉

    brian

    Would be great if they replaced it with Uber like in the US.

    gary w

    AL app now deleted used a few times and was a handy perk. What’s next priority pass ?

    BuildBackBetter

    AL app now deleted used a few times and was a handy perk. What’s next priority pass ?

    Tbf, thats a useless perk as well. Wonder if Amex can sign deals with airlines directly to use their lounges, something like the Lufthansa deal.

    andeh3

    Yup was already useless in Manchester due to massive price hike, but prior to that I was getting about £5 a month value out of it, not massive but as Rob says it’s gaming the value that we all enjoy. Hopefully they will look at adding an alternative.

    Andrew J

    Yes, no great loss as it’s generally been useless, but it would be good if they replaced it with Uber. I’m assuming this change is from October onwards?

    can

    I am optimistic. Anything they replace it with, if they do at all, will be better than A Lee

    Peter K

    Haven’t they already replaced it with a dining credit?

    George K

    Technically yes, as the letter is quick to ‘remind’ us of a recently-added benefit, but the dining perk was always supposed to be in addition to already existing benefit, including the AddLee one – not a replacement. Plus, the wording points the finger to an ‘unexpected change’ so it’d be reasonable to expect a replacement.

    OldComber

    I’ve an offer on my BAPP card fro the taxi app “Gett”
    15% off, every time. Expires 18/Dec/22

    Points Hound

    @BuildBackBetter Amex issued Priority Pass isn’t useless at all. I use it twice a week without issue.

    Perhaps caveat your responses with a personal experience to have them taken seriously.

    Lady London

    Technically yes, as the letter is quick to ‘remind’ us of a recently-added benefit, but the dining perk was always supposed to be in addition to already existing benefit, including the AddLee one – not a replacement. Plus, the wording points the finger to an ‘unexpected change’ so it’d be reasonable to expect a replacement.

    So “unexpected change” is Amex trying to say “AddLee caused this, not us” I guess

    Tariq

    Technically yes, as the letter is quick to ‘remind’ us of a recently-added benefit, but the dining perk was always supposed to be in addition to already existing benefit, including the AddLee one – not a replacement. Plus, the wording points the finger to an ‘unexpected change’ so it’d be reasonable to expect a replacement.

    So “unexpected change” is Amex trying to say “AddLee caused this, not us” I guess

    Indeed. Equally though, if Amex was that bothered, they could continue to fund it themselves from their own pocket.

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