Ambassador Complimentary Weekend Night

[ClubSmed]

I am trying to use my Ambassador Complimentary Weekend Night, and am clicking on it from my Rewards Wallet, but I keep getting a Page Not Found notification.
Is it just me, or are others unable to access this?

[PeteM]

Same here

[NorthernLass]

https://www.ihg.com/intercontinental/content/us/en/ambassador/free-weekend-certificate/book

Do it via this page – log in to your account when you get to the payment page. The booking will then appear in your IHG account but I have no idea what’s causing the error when trying to book on there!

[BA Flyer IHG Stayer]

Still getting the error so I’ve emailed them.

[Rob]

Doesn’t matter.

You book via the link above and the hotel electronically removes the voucher on arrival.

[BA Flyer IHG Stayer]

Rob I know how the system works

The issue was none of the links I had tried up until I posted worked in pricing up let alone booking the room. (i wasn’t aware of the link NL posted)

I emailed the AMB line and got such a convoluted reply it was painful to read! Still I got 1,789 points (yes that specific) as a courtesy.

[Paul B]

BA Flyer IHG Stayer wrote:

Rob I know how the system works

The issue was none of the links I had tried up until I posted worked in pricing up let alone booking the room. (i wasn’t aware of the link NL posted)

I emailed the AMB line and got such a convoluted reply it was painful to read! Still I got 1,789 points (yes that specific) as a courtesy.

What’s the AMB email?

[Hilda M]

Paul B wrote:

BA Flyer IHG Stayer wrote:

Rob I know how the system works

The issue was none of the links I had tried up until I posted worked in pricing up let alone booking the room. (i wasn’t aware of the link NL posted)

I emailed the AMB line and got such a convoluted reply it was painful to read! Still I got 1,789 points (yes that specific) as a courtesy.

What’s the AMB email?

I got a reply from ambassador at ihg.com after submitting an online request for missing nights credit so I am guessing that’s it – planning to use it myself for a query shortly