Amex logging in issues
1st April 2022 at 07:30kwho
Does anyone else have problems logging into AMEX (either app or website)? I get two factor notification errors.1st April 2022 at 07:34shub
Does anyone else have problems logging into AMEX (either app or website)? I get two factor notification errors.
Same here1st April 2022 at 07:42Rich-S
Same, had difficulty using the card to make two online purchases, both payments failed with the vendor. Couldn’t get into Amex app, have now managed to and one of the failed payments shows as pending, hopefully will drop off soon.1st April 2022 at 07:48alig4th
+1 app and website. Got as far as requesting verification code but none forthcoming on either my or my wife’s accounts1st April 2022 at 08:26AndyGWP
yeah – been a bit up and down for me1st April 2022 at 08:26strickers
+11st April 2022 at 08:50John
It won’t send me the 2fa code to email, but will send it by sms (normally the phone with that sim is off).1st April 2022 at 09:23Amy C
I can just about get in but it refuses to show me the homepage.1st April 2022 at 09:47Ryanfozzie
Multiple rejected payments from Amazon, unable to sign in, calling plays a recorded message then cuts you off.
Oh dear – not great for a Friday.1st April 2022 at 09:50rum
Perhaps Amex is pulling an April Fool’s for all of us who applied for the Barclaycard?1st April 2022 at 10:08tom1
Still problems for me. Won’t send the SMS, but send the email… after the 10 minute expiry!
What’s the equivalent of HUACA ? TAT – try again tomorrow?1st April 2022 at 10:14James HP
Spoke with Amex. Plat & BA Premium both declining transactions. At 6am today they said it was maintenance. At 10am they said it wasn’t maintenance when I suggested they have plenty of back up systems; said it was a “technical issue”. Clearly a serious issue – I am just hoping they haven’t been hacked.
According to Alex the issue affects online transactions only and not physical card payment.
1st April 2022 at 10:31James HP
- This reply was modified 53 years, 1 month ago by .
Amex not Alex!1st April 2022 at 12:09Super Secret Stuff
No luck for me either1st April 2022 at 12:19gbdavid
Apparently they are also having technical issues if you want to pay the card. Waiting time of 10min+ in the phone for any kind of query it seems…1st April 2022 at 13:32moe8555
Looks like Amex U.S. has also been impacted. Can’t login to the site or app.1st April 2022 at 13:54Philondon
I’m trying to log into my account and it’s not sending a text or email with a verification code.1st April 2022 at 14:34gbdavid
Ok things are getting ‘slightly’ worse at 14:30 UK time… trying to log in and I get this error: We’re sorry. Our system is temporarily unavailable.1st April 2022 at 14:40strickers
Did Martin Lewis tell everyone to log on and save the Sweaty Betty offer?1st April 2022 at 14:46Andrew J
Mine is back online now1st April 2022 at 15:35davidbutcher
Haven’t been able to log in to app all day. No verification codes received. Now get a “problem loading content” message.1st April 2022 at 15:41AJA
The UK Amex website now has the following message:
We are aware that technical difficulties are currently affecting our phone, online Account services and American Express® App. We apologise for any inconvenience and thank you for your patience while we work to resolve this.1st April 2022 at 15:43AJA
I think the intern responsible for the IT crash at BA on Wednesday must be doing a work experience day at Amex. Either that or it is Amex’s very poor and unfunny attempt at an April Fools joke1st April 2022 at 16:34rum
I think the intern responsible for the IT crash at BA on Wednesday must be doing a work experience day at Amex.
Do you think the intern left Barclays already?1st April 2022 at 17:28AJA
OK I managed to get into my account 5 minutes ago. I also just checked and I have three emails with temporary security codes so they have got somewhere.
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