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Amex logging in issues

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  • kwho

    Does anyone else have problems logging into AMEX (either app or website)? I get two factor notification errors.

    shub

    Does anyone else have problems logging into AMEX (either app or website)? I get two factor notification errors.

    Same here

    Rich-S

    Same, had difficulty using the card to make two online purchases, both payments failed with the vendor. Couldn’t get into Amex app, have now managed to and one of the failed payments shows as pending, hopefully will drop off soon.

    alig4th

    +1 app and website. Got as far as requesting verification code but none forthcoming on either my or my wife’s accounts

    AndyGWP

    yeah – been a bit up and down for me

    strickers

    +1

    John

    It won’t send me the 2fa code to email, but will send it by sms (normally the phone with that sim is off).

    Amy C

    I can just about get in but it refuses to show me the homepage.

    Ryanfozzie

    Same here!

    Multiple rejected payments from Amazon, unable to sign in, calling plays a recorded message then cuts you off.

    Oh dear – not great for a Friday.

    rum

    Perhaps Amex is pulling an April Fool’s for all of us who applied for the Barclaycard?

    tom1

    Still problems for me. Won’t send the SMS, but send the email… after the 10 minute expiry!

    What’s the equivalent of HUACA ? TAT – try again tomorrow?

    James HP

    Spoke with Amex. Plat & BA Premium both declining transactions. At 6am today they said it was maintenance. At 10am they said it wasn’t maintenance when I suggested they have plenty of back up systems; said it was a “technical issue”. Clearly a serious issue – I am just hoping they haven’t been hacked.

    According to Alex the issue affects online transactions only and not physical card payment.

    • This reply was modified 53 years, 1 month ago by .
    James HP

    Amex not Alex!

    Super Secret Stuff

    No luck for me either

    gbdavid

    Apparently they are also having technical issues if you want to pay the card. Waiting time of 10min+ in the phone for any kind of query it seems…

    moe8555

    Looks like Amex U.S. has also been impacted. Can’t login to the site or app.

    Philondon

    I’m trying to log into my account and it’s not sending a text or email with a verification code.

    gbdavid

    Ok things are getting ‘slightly’ worse at 14:30 UK time… trying to log in and I get this error: We’re sorry. Our system is temporarily unavailable.

    strickers

    Did Martin Lewis tell everyone to log on and save the Sweaty Betty offer?

    Andrew J

    Mine is back online now

    davidbutcher

    Haven’t been able to log in to app all day. No verification codes received. Now get a “problem loading content” message.

    AJA

    The UK Amex website now has the following message:

    We are aware that technical difficulties are currently affecting our phone, online Account services and American Express® App. We apologise for any inconvenience and thank you for your patience while we work to resolve this.

    AJA

    I think the intern responsible for the IT crash at BA on Wednesday must be doing a work experience day at Amex. Either that or it is Amex’s very poor and unfunny attempt at an April Fools joke

    rum

    I think the intern responsible for the IT crash at BA on Wednesday must be doing a work experience day at Amex.

    Do you think the intern left Barclays already?

    AJA

    OK I managed to get into my account 5 minutes ago. I also just checked and I have three emails with temporary security codes so they have got somewhere.

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