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Forums Hotel loyalty schemes Hilton Honors Amex Membership Rewards to Hilton transfer time

  • NotTheRealRob 86 posts

    I’ve had similar issues that have now been resolved.
    I attempted a transfer 2 weeks ago that never arrived. I attempted another small transfer yesterday that transferred to Hilton in under 24hrs.
    I cancelled the initial transfer via Amex chat and got the points refunded instantly (they originally wanted to open a 7-10 working day case).
    Transferred the initial amount and they arrived in around 24hrs.

    15 working days and still no transfer but today I had a not in the app saying Amex now Linked to Hilton so I have tried another small transfer today to see if it goes through as above. So then I’ll report the first one.

    ShoreditchTom 6 posts

    My points have finally turned up at Hilton in the last hour or so – will be 3 weeks tomorrow I transferred from Amex.

    Not sure if this is just random or to do with the complaint I have opened – hope others who are waiting see their points show up shortly too?

    PaulC 66 posts

    I had the same issue 2 weeks ago. The guy I spoke to yesterday said there was an issue with Hilton transfers at the time I transferred mine so cancelled my original transfer and re-issued them. They posted today, twice which is a nice bonus!

    NotTheRealRob 86 posts

    Finally, my transfers have both gone in the first one took 16 working days the second one. I only attempted yesterday so either they have sorted out there issues or the second one, somehow prompted the first one to go through.

    Alex G 435 posts

    Whatever issues there were seem to have been sorted. I requested my first ever Amex to Hilton transfer on 16th and they were in my Hilton account early on 18th.

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